Urban Hotel General Manager: Lead Growth & Guest Experience

Cambria Suites; New York (NY); Vor Ort; USD 135.000 - 150.000; Vollzeit

Zusammenfassung

Cambria Suites in New York City is seeking a Hotel General Manager to lead all daily operations, drive guest satisfaction, and deliver strong financial results. You will set strategy, mentor department heads, and model hands-on leadership in a fast-paced urban environment.

You will partner with Sales, Revenue Management, and brand partners to maximize market share, oversee budgets and staffing, and uphold Marriott standards.

Qualifikationen

• Proven ability to lead large hotel operations.
• Strong financial management skills including budgeting and forecasting.
• Excellent leadership and communication across departments.

Aufgaben

• Provide overall operational and strategic leadership for the hotel.
• Lead, mentor, and develop department heads and associates to build high-performing teams.
• Drive guest satisfaction and maintain Marriott brand standards.
• Manage financial performance, including revenue, expenses, labor, profitability, forecasting, and budgeting.
• Partner with Sales, Revenue Management, and other teams to maximize market share and profitability.
• Monitor performance and implement action plans to improve results.
• Ensure service excellence across Front Office, Housekeeping, Engineering, F&B, and other operations.
• Recruit, retain, and coach top hospitality talent.
• Maintain a strong leadership presence and lead from the front.
• Ensure compliance with policies, safety standards, and regulations.
• Build relationships with ownership, brand partners, guests, and local community.

Kenntnisse

Leadership

Financial acumen

Team development

Decision making

Ausbildung

Bachelor's degree in Hospitality Management, Business, or related field

Jobbeschreibung

Cambria Suites in New York City is seeking a Hotel General Manager to lead all daily operations, drive guest satisfaction, and deliver strong financial results. You will set strategy, mentor department heads, and model hands-on leadership in a fast-paced urban environment.

You will partner with Sales, Revenue Management, and brand partners to maximize market share, oversee budgets and staffing, and uphold Marriott standards.