Upscale Server: Guest Experience & Pairings

Benihana - FarmingtonHills; Northville (MI); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Voluntary Short Term Disability

401(k) Plan

Dining Discounts

Career Development

Paid Sick Time

Paid Time Off

EAP

Commuter Benefits

Dependent Care Benefits

Job summary

The ONE GROUP is seeking a Server to deliver exceptional hospitality in a fast-paced, upscale dining setting. You will greet guests, present menu recommendations, and ensure memorable experiences for every guest.

Strong communication, multi-tasking, and a guest-first mindset are essential. Availability nights, weekends, and holidays is required. Compensation starts at minimum wage with opportunities to grow within a global brand.

Qualifications

• Previous serving experience in a high-volume, upscale dining environment preferred.
• Strong knowledge of food, wine, and cocktails with a passion for hospitality.
• Ability to multi-task, work under pressure, and thrive in a fast-paced setting.
• Excellent communication skills and a guest-first attitude.
• Ability to stand, walk, and carry trays for extended periods.
• Availability to work nights, weekends, and holidays.

Responsibilities

• Greeting guests warmly and guide them through the Vibe Dining experience
• Provide detailed knowledge of the menu, specials, and beverage pairings
• Take accurate food and beverage orders, entering them into the POS system
• Deliver food and beverages promptly, ensuring proper presentation and accuracy
• Monitor guest satisfaction, address concerns professionally and efficiently
• Assist team members as needed to maintain a smooth service flow
• Perform opening and closing side work as assigned by the management team
• Maintain clean and organized service areas throughout the shift
• Process payments, issue receipts, and thank guests for their visit while encouraging them to return

Skills

Serving Experience

Food Knowledge

Wine Knowledge

Cocktail Knowledge

Communication

Job description

The ONE GROUP is seeking a Server to deliver exceptional hospitality in a fast-paced, upscale dining setting. You will greet guests, present menu recommendations, and ensure memorable experiences for every guest.

Strong communication, multi-tasking, and a guest-first mindset are essential. Availability nights, weekends, and holidays is required. Compensation starts at minimum wage with opportunities to grow within a global brand.