Upscale Server - Elevate Guest Experience & Growth

RA Sushi - Mesa; Mesa (AZ); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision

Voluntary disability insurance

401(k) plan

Dining discounts

Paid time off

Employee assistance program

Commuter benefits

Job summary

THE ONE GROUP is hiring for a Server to deliver exceptional hospitality and a memorable dining experience in a high-energy environment. You will showcase menu knowledge, wine and cocktails expertise, and maintain guest satisfaction throughout service, while supporting teammates to ensure smooth operations.

Candidates should have prior serving experience in upscale settings, be able to multi-task under pressure, and commit to nights, weekends, and holidays. EVerify is used for U.S.

Qualifications

• Previous serving experience in a high-volume, upscale dining environment preferred.
• Strong knowledge of food, wine, and cocktails with a passion for hospitality.
• Ability to multi-task, work under pressure, and thrive in a fast-paced setting.
• Excellent communication skills and a guest-first attitude.
• Ability to stand, walk, and carry trays for extended periods.
• Availability to work nights, weekends, and holidays.

Responsibilities

• Greeting guests warmly and guide them through the Vibe Dining experience.
• Provide detailed knowledge of the menu, specials, and beverage pairings.
• Take accurate food and beverage orders, entering them into the POS system.
• Deliver food and beverages promptly, ensuring proper presentation and accuracy.
• Monitor guest satisfaction, address concerns professionally and efficiently.
• Assist team members as needed to maintain a smooth and seamless service flow.
• Perform opening and closing side work as assigned by the management team.
• Maintain clean and organized service areas throughout the shift.
• Process payments, issue receipts, and thank guests for their visit while encouraging them to return.

Skills

Customer service

Menu knowledge

Multi-tasking

Communication

Job description

THE ONE GROUP is hiring for a Server to deliver exceptional hospitality and a memorable dining experience in a high-energy environment. You will showcase menu knowledge, wine and cocktails expertise, and maintain guest satisfaction throughout service, while supporting teammates to ensure smooth operations.

Candidates should have prior serving experience in upscale settings, be able to multi-task under pressure, and commit to nights, weekends, and holidays. EVerify is used for U.S.