Upscale Server: Guest-Centric Service & Growth

Benihana - Columbus; Columbus (OH); On-site; USD 9,600 - 14,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) Plan

Employee Dining Discounts

Career Development

Paid Time Off

EAP

Commuter Benefits

Job summary

THE ONE GROUP is seeking an energetic Server to deliver exceptional dining experiences in a vibrant Vibe Dining environment. You will greet guests, present menu knowledge, and guide them through beverage pairings while maintaining an engaging and welcoming atmosphere.

The role emphasizes accuracy, speed, and outstanding guest service, with opportunities for growth within a globally expanding brand. Applicants should be available nights, weekends, and holidays.

Qualifications

• Previous serving experience in high-volume upscale dining preferred.
• Strong knowledge of food, wine, and cocktails.
• Ability to multi-task and work under pressure.
• Excellent communication and guest-first attitude.
• Ability to stand, walk, and carry trays for long periods.
• Availability to work nights, weekends, and holidays.

Responsibilities

• Greet guests warmly and guide them through the Vibe Dining experience.
• Provide detailed knowledge of the menu, specials, and beverage pairings.
• Take accurate food and beverage orders using the POS system.
• Deliver food and beverages promptly, ensuring proper presentation and accuracy.
• Monitor guest satisfaction, address concerns professionally and efficiently.
• Assist team members as needed to maintain a smooth and seamless service flow.
• Perform opening and closing side work as assigned by the management team.
• Maintain clean and organized service areas throughout the shift.
• Process payments, issue receipts, and thank guests for their visit while encouraging them to return.

Skills

Hospitality

Guest service

Communication

Multitasking

POS system

Tools

POS system

Job description

THE ONE GROUP is seeking an energetic Server to deliver exceptional dining experiences in a vibrant Vibe Dining environment. You will greet guests, present menu knowledge, and guide them through beverage pairings while maintaining an engaging and welcoming atmosphere.

The role emphasizes accuracy, speed, and outstanding guest service, with opportunities for growth within a globally expanding brand. Applicants should be available nights, weekends, and holidays.