Upscale Dining Server | Guest Experience & Growth

Kona-Grill; San Antonio (TX); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Group Life and Disability Insurance

Group Accident, Hospital Indemnity, &/

Traditional and Roth 401(k) Plan

Employee Dining Discounts/Onsite Meals

Career Development & Growth

Paid Sick Time (where allowed)

Paid Time Off

Employee Assistance Program

Commuter and Dependent Care Benefits

Job summary

The ONE GROUP is seeking a server to deliver exceptional service and create a welcoming atmosphere for guests. You will anticipate needs, provide expert recommendations, and ensure a memorable dining experience.

Position requires strong hospitality skills, the ability to multi-task in a fast-paced setting, and availability for nights, weekends, and holidays. Join a dynamic team delivering upscale dining experiences across our venues.

Qualifications

• Previous serving experience in a high-volume, upscale dining environment preferred.
• Strong knowledge of food, wine, and cocktails with a passion for hospitality.
• Ability to multi-task, work under pressure, and thrive in a fast-paced setting.
• Excellent communication skills and a guest-first attitude.
• Ability to stand, walk, and carry trays for extended periods.
• Availability to work nights, weekends, and holidays.

Responsibilities

• Greeting guests warmly and guide them through the Vibe Dining experience.
• Provide detailed knowledge of the menu, specials, and beverage pairings.
• Take accurate food and beverage orders, entering them into the POS system.
• Deliver food and beverages promptly, ensuring proper presentation and accuracy.
• Monitor guest satisfaction, address concerns professionally and efficiently.
• Assist team members as needed to maintain a smooth and seamless service flow.
• Perform opening and closing side work as assigned by the management team.
• Maintain clean and organized service areas throughout the shift.
• Process payments, issue receipts, and thank guests for their visit while encouraging them to return.

Skills

Serving experience

Food & beverage knowledge

Multitasking

Guest-first attitude

Excellent communication

Stamina

Job description

The ONE GROUP is seeking a server to deliver exceptional service and create a welcoming atmosphere for guests. You will anticipate needs, provide expert recommendations, and ensure a memorable dining experience.

Position requires strong hospitality skills, the ability to multi-task in a fast-paced setting, and availability for nights, weekends, and holidays. Join a dynamic team delivering upscale dining experiences across our venues.