Upscale Server: Guest Experience & Growth Opportunities

Stk-Steakhouse

Washington (District of Columbia)

On-site

USD 33,000 - 60,000

Full time

4 days ago
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Benefits offered by this job

Medical, Dental, and Vision Insurance
Group Life and Disability Insurance
Group Accident, Hospital Indemnity, &

Job summary

The ONE Group in Washington, D.C. is seeking a Server to deliver exceptional service in a vibrant, upscale dining environment.

You will anticipate guest needs, provide expert menu recommendations, and ensure every guest leaves with a memorable experience. Qualifications include previous serving experience in a high-volume setting, strong knowledge of food, wine, and cocktails, and the ability to multi-task under pressure.

Qualifications

  • Previous serving experience in a high-volume, upscale dining environment preferred.
  • Strong knowledge of food, wine, and cocktails with a passion for hospitality.
  • Ability to multi-task, work under pressure, and thrive in a fast-paced setting.
  • Excellent communication skills and a guest-first attitude.

Responsibilities

  • Greeting guests warmly and guide them through the Vibe Dining experience
  • Provide detailed knowledge of the menu, specials, and beverage pairings
  • Take accurate food and beverage orders, entering them into the POS system
  • Deliver food and beverages promptly, ensuring proper presentation and accuracy
  • Monitor guest satisfaction, address concerns professionally and efficiently
  • Assist team members as needed to maintain a smooth and seamless service flow
  • Perform opening and closing side work as assigned by the management team
  • Maintain clean and organized service areas throughout the shift
  • Process payments, issue receipts, and thank guests for their visit while encouraging them to return

Skills

Guest service
Multi-tasking
Communication
Wine knowledge
Cocktails

Job description

The ONE Group in Washington, D.C. is seeking a Server to deliver exceptional service in a vibrant, upscale dining environment.

You will anticipate guest needs, provide expert menu recommendations, and ensure every guest leaves with a memorable experience. Qualifications include previous serving experience in a high-volume setting, strong knowledge of food, wine, and cocktails, and the ability to multi-task under pressure.

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