Upscale Server: Guest Experience & Career Growth

Kona Grill - Kansas City; Kansas City (MO); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Group Insurance

401(k) Plan

Dining Discounts

Career Growth

Paid Sick Time

Paid Time Off

EAP

Commuter Benefits

Dependent Care Benefits

Job summary

Kona Grill - Kansas City is seeking a friendly and experienced Server to deliver exceptional dining experiences in a vibrant, upscale setting. You will greet guests, describe menu items, and recommend wine pairings while ensuring accurate orders and timely service.

The role requires the ability to multitask in a fast-paced environment, strong communication skills, and a guest-first attitude. Availability for nights, weekends, and holidays is expected to support peak service times.

Qualifications

• Previous serving experience in a high-volume, upscale dining environment is preferred.
• Strong knowledge of food, wine, and cocktails with a passion for hospitality.
• Ability to multi-task, work under pressure, and thrive in a fast-paced setting.
• Excellent communication skills and a guest-first attitude.

Responsibilities

• Greeting guests warmly and guide them through the Vibe Dining experience.
• Provide detailed knowledge of the menu, specials, and beverage pairings.
• Take accurate food and beverage orders, entering them into the POS system.
• Deliver food and beverages promptly, ensuring proper presentation and accuracy.
• Monitor guest satisfaction, address concerns professionally and efficiently.
• Assist team members as needed to maintain a smooth and seamless service flow.
• Perform opening and closing side work as assigned by the management team.
• Maintain clean and organized service areas throughout the shift.
• Process payments, issue receipts, and thank guests for their visit while encouraging them to return.

Job description

Kona Grill - Kansas City is seeking a friendly and experienced Server to deliver exceptional dining experiences in a vibrant, upscale setting. You will greet guests, describe menu items, and recommend wine pairings while ensuring accurate orders and timely service.

The role requires the ability to multitask in a fast-paced environment, strong communication skills, and a guest-first attitude. Availability for nights, weekends, and holidays is expected to support peak service times.