Upscale Dining Server: Guest Experience & Wine Pairings

Kona Grill - El Paso; El Paso (TX); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k)

Dining discounts

Paid time off

EAP

Commuter benefits

Job summary

Kona Grill - El Paso is seeking a friendly, high-energy Server to deliver exceptional service in a vibrant dining atmosphere. You will guide guests through the menu, suggest pairings, take orders accurately, and ensure timely, polished service.

We value hospitality with a guest-first attitude, ability to multi-task in a fast pace, and teamwork. The role requires nights, weekends, and holidays; prior upscale dining experience is a plus, and employees enjoy benefits and dining discounts.

Qualifications

• Previous serving experience in a high-volume, upscale dining environment preferred.
• Strong knowledge of food, wine, and cocktails with a passion for hospitality.
• Ability to multi-task, work under pressure, and thrive in a fast-paced setting.
• Excellent communication skills and a guest-first attitude.

Responsibilities

• Greeting guests warmly and guiding them through the dining experience.
• Provide detailed knowledge of the menu, specials, and beverage pairings.
• Take accurate food and beverage orders, entering them into the POS system.
• Deliver food and beverages promptly, ensuring proper presentation and accuracy.
• Monitor guest satisfaction, address concerns professionally and efficiently.
• Assist team members as needed to maintain a smooth and seamless service flow.
• Perform opening and closing side work as assigned by the management team.
• Maintain clean and organized service areas throughout the shift.
• Process payments, issue receipts, and thank guests for their visit while encouraging them to return.

Skills

Guest service

Communication

Multitasking

Stamina

Team player

Tools

POS system

Job description

Kona Grill - El Paso is seeking a friendly, high-energy Server to deliver exceptional service in a vibrant dining atmosphere. You will guide guests through the menu, suggest pairings, take orders accurately, and ensure timely, polished service.

We value hospitality with a guest-first attitude, ability to multi-task in a fast pace, and teamwork. The role requires nights, weekends, and holidays; prior upscale dining experience is a plus, and employees enjoy benefits and dining discounts.