Upscale Server: Elevate Guest Experience & Growth

Kona Grill - Alpharetta; Alpharetta (GA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Benefits Package

Medical Insurance

Dental Insurance

Vision Insurance

Life & Disability Insurance

Accident & Critical Illness Insurance

401(k) Plan

Growth Opportunities

Dining Discounts

Career Growth

Paid Sick Time

Paid Time Off

EAP

Commuter Benefits

Dependent Care Benefits

Job summary

Kona Grill - Alpharetta is seeking an enthusiastic server to deliver exceptional service in a vibrant, upscale dining setting. Your role is to anticipate guest needs, make expert recommendations, and ensure a memorable experience for every guest.

The position emphasizes knowledge of food, wine, and cocktails with a guest-first attitude, flexibility to work nights, weekends, and holidays, and participation in a comprehensive benefits package. EVerify is used to confirm eligibility.

Qualifications

• Previous serving experience in a high-volume, upscale dining environment preferred.
• Knowledge of food, wine, and cocktails with hospitality passion.
• Ability to multi-task and thrive in a fast-paced setting.
• Excellent communication and guest-first attitude.
• Ability to stand and carry trays for extended periods.
• Availability to work nights, weekends, and holidays.

Responsibilities

• Greeting guests warmly and guiding them through the Vibe Dining experience.
• Provide detailed knowledge of the menu, specials, and beverage pairings.
• Take accurate food and beverage orders, entering them into the POS system.
• Deliver food and beverages promptly, ensuring proper presentation and accuracy.
• Monitor guest satisfaction, address concerns professionally and efficiently.
• Assist team members as needed to maintain a smooth service flow.
• Perform opening and closing side work as assigned by the management team.
• Maintain clean and organized service areas throughout the shift.
• Process payments, issue receipts, and thank guests for their visit.

Skills

Guest service

Communication

Multi-tasking

Stamina

Teamwork

Job description

Kona Grill - Alpharetta is seeking an enthusiastic server to deliver exceptional service in a vibrant, upscale dining setting. Your role is to anticipate guest needs, make expert recommendations, and ensure a memorable experience for every guest.

The position emphasizes knowledge of food, wine, and cocktails with a guest-first attitude, flexibility to work nights, weekends, and holidays, and participation in a comprehensive benefits package. EVerify is used to confirm eligibility.