Upscale Dining Server: Guest-First Service & Growth Perks

Kona Grill - Oak Brook; Oak Brook (IL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Group Life & Disability Insurance

Traditional & Roth 401(k) Plan

Employee Dining Discounts/Onsite Meals

Career Development & Growth

Job summary

Kona Grill - Oak Brook is seeking a server who can deliver exceptional service in a high-volume environment. The role emphasizes menu knowledge, wine and cocktail expertise, and a guest-first approach to ensure a memorable dining experience.

The position is tipped and requires availability for nights, weekends, and holidays, with strong teamwork and professionalism to uphold our Vibe Dining standard.

Qualifications

• Previous serving experience in a high-volume, upscale dining environment preferred.
• Strong knowledge of food, wine, and cocktails with a passion for hospitality.
• Ability to multi-task, work under pressure, and thrive in a fast-paced setting.
• Excellent communication skills and a guest-first attitude.
• Ability to stand, walk, and carry trays for extended periods.
• Availability to work nights, weekends, and holidays.

Responsibilities

• Greeting guests warmly and guide them through the Vibe Dining experience.
• Provide detailed knowledge of the menu, specials, and beverage pairings.
• Take accurate food and beverage orders, entering them into the POS system.
• Deliver food and beverages promptly, ensuring proper presentation and accuracy.
• Monitor guest satisfaction, address concerns professionally and efficiently.
• Assist team members as needed to maintain a smooth and seamless service flow.
• Perform opening and closing side work as assigned by the management team.
• Maintain clean and organized service areas throughout the shift.
• Process payments, issue receipts, and thank guests for their visit while encouraging them to return.

Skills

Guest service

Multi-tasking

Communication skills

Job description

Kona Grill - Oak Brook is seeking a server who can deliver exceptional service in a high-volume environment. The role emphasizes menu knowledge, wine and cocktail expertise, and a guest-first approach to ensure a memorable dining experience.

The position is tipped and requires availability for nights, weekends, and holidays, with strong teamwork and professionalism to uphold our Vibe Dining standard.