Upscale Server - Elevate Guest Experiences & Growth

Kona-Grill; Kansas City (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) Plan

Dining discounts

Career development

Paid time off

Employee Assistance Program

Commuter benefits

Job summary

Kona-Grill in Kansas City, MO is seeking a Server to deliver exceptional hospitality and a welcoming dining atmosphere. You will anticipate guest needs, offer expert menu recommendations, and ensure memorable experiences for every guest.

The role requires high-energy, multi-tasking abilities and a guest-first attitude. Flexible availability for nights, weekends, and holidays is desired in a fast-paced, upscale setting.

Qualifications

• Previous serving experience in a high-volume, upscale dining environment preferred.
• Strong knowledge of food, wine, and cocktails with a passion for hospitality.
• Ability to multi-task, work under pressure, and thrive in a fast-paced setting.
• Excellent communication skills and a guest-first attitude.

Responsibilities

• Greeting guests warmly and guide them through the Vibe Dining experience
• Provide detailed knowledge of the menu, specials, and beverage pairings
• Take accurate food and beverage orders, entering them into the POS system
• Deliver food and beverages promptly, ensuring proper presentation and accuracy
• Monitor guest satisfaction, address concerns professionally and efficiently
• Assist team members as needed to maintain a smooth and seamless service flow
• Perform opening and closing side work as assigned by the management team
• Maintain clean and organized service areas throughout the shift
• Process payments, issue receipts, and thank guests for their visit while encouraging them to return

Skills

Guest service

Communication

Multi-tasking

High-volume environment

Tools

POS system

Job description

Kona-Grill in Kansas City, MO is seeking a Server to deliver exceptional hospitality and a welcoming dining atmosphere. You will anticipate guest needs, offer expert menu recommendations, and ensure memorable experiences for every guest.

The role requires high-energy, multi-tasking abilities and a guest-first attitude. Flexible availability for nights, weekends, and holidays is desired in a fast-paced, upscale setting.