Upscale Dining Server — Guest Experience Pro

Kona-Grill; Tampa (FL); On-site; USD 34,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Dining Discounts

Career Development

Paid Sick Time

Paid Time Off

Employee Assistance Program (EAP)

Commuter Benefits

Job summary

Kona-Grill in Tampa is seeking an attentive Server to deliver exceptional guest experiences in a high-volume, upscale dining setting. You will guide guests through the Vibe Dining experience, showcase menu knowledge, and ensure accurate order taking and timely service.

Join a team that values hospitality, teamwork, and guest satisfaction, with opportunities for growth and a comprehensive benefits package. Evening and weekend availability is required.

Qualifications

• Previous serving experience in a high-volume, upscale dining environment preferred.
• Strong knowledge of food, wine, and cocktails with a passion for hospitality.
• Ability to multi-task, work under pressure, and thrive in a fast-paced setting.

Responsibilities

• Greeting guests warmly and guide them through the Vibe Dining experience.
• Provide detailed knowledge of the menu, specials, and beverage pairings.
• Take accurate food and beverage orders, entering them into the POS system.
• Deliver food and beverages promptly, ensuring proper presentation and accuracy.
• Monitor guest satisfaction, address concerns professionally and efficiently.
• Assist team members as needed to maintain a smooth and seamless service flow.
• Perform opening and closing side work as assigned by the management team.
• Maintain clean and organized service areas throughout the shift.
• Process payments, issue receipts, and thank guests for their visit while encouraging them to return.

Skills

Serving experience

Food & beverage knowledge

Multi-tasking

Communication

Physical stamina

Availability nights/weekends/holidays

Job description

Kona-Grill in Tampa is seeking an attentive Server to deliver exceptional guest experiences in a high-volume, upscale dining setting. You will guide guests through the Vibe Dining experience, showcase menu knowledge, and ensure accurate order taking and timely service.

Join a team that values hospitality, teamwork, and guest satisfaction, with opportunities for growth and a comprehensive benefits package. Evening and weekend availability is required.