Upscale Server: Guest-First Service & Unlimited Growth

Kona-Grill; Alpharetta (GA); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) Plan

Employee dining discounts or onsite)

Career development

Paid time off

Employee Assistance Program (EAP)

Commuter benefits

Dependent care benefits

Job summary

Kona-Grill in Alpharetta is seeking an attentive Server to deliver exceptional service and create a welcoming dining atmosphere. You will anticipate guest needs, offer expert menu recommendations, and ensure guests depart with a memorable experience.

Join a fast-paced, high-volume environment where strong knowledge of food and beverages, alongside a guest-first attitude, are essential for success. Nights, weekends, and holidays availability is required for this role.

Qualifications

• Previous serving experience in a high-volume, upscale dining environment preferred.
• Strong knowledge of food, wine, and cocktails with a passion for hospitality.
• Ability to multi-task, work under pressure, and thrive in a fast-paced setting.
• Excellent communication skills and a guest-first attitude.

Responsibilities

• Greeting guests warmly and guiding them through the Vibe Dining experience.
• Provide detailed knowledge of the menu, specials, and beverage pairings.
• Take accurate food and beverage orders, entering them into the POS system.
• Deliver food and beverages promptly, ensuring proper presentation and accuracy.
• Monitor guest satisfaction, address concerns professionally and efficiently.
• Assist team members as needed to maintain a smooth and seamless service flow.
• Perform opening and closing side work as assigned by the management team.
• Maintain clean and organized service areas throughout the shift.
• Process payments, issue receipts, and thank guests for their visit while encouraging them to return.

Skills

Guest service

Communication

Multitasking

Guest-first attitude

Positivity under pressure

Job description

Kona-Grill in Alpharetta is seeking an attentive Server to deliver exceptional service and create a welcoming dining atmosphere. You will anticipate guest needs, offer expert menu recommendations, and ensure guests depart with a memorable experience.

Join a fast-paced, high-volume environment where strong knowledge of food and beverages, alongside a guest-first attitude, are essential for success. Nights, weekends, and holidays availability is required for this role.