Upscale Restaurant Host - Estate Dining & Guest Experience

The Biltmore Company; Asheville (NC); On-site; USD 19,000 - 26,000; Part time

Job summary

The Biltmore Company is seeking a part-time Host at Cedric's Tavern, Biltmore Estate. Responsibilities include greeting guests, escorting to tables, and managing reservations to ensure seamless seating and excellent service. Shifts vary between daytime and evening hours with weekend availability required.

Previous customer service and food & beverage experience in upscale settings is preferred. Knowledge of reservation systems (OpenTable) is helpful; accurate cash handling may be needed.

Qualifications

• Previous customer/guest service experience strongly preferred.
• Ideal candidate will have had previous food and beverage experience in a full-service upscale setting.
• Excellent communications skills, both verbal and written.
• Demonstrated commitment to world class guest service and teamwork.
• Basic math skills and the ability to handle cash and credit transactions.

Responsibilities

• Greet and escort guests to tables and assist in seating.
• Maintain flow of seating by section for efficient service.
• Prepare the restaurant for service and maintain room cleanliness.
• Answer the telephone, take reservations, and manage the reservation book.
• Monitor guests’ needs and support department, leadership, and company.

Skills

Customer service

Communication

Teamwork

Cash handling

Attention to detail

Education

High school diploma

Tools

OpenTable reservations

Reservations software

Job description

The Biltmore Company is seeking a part-time Host at Cedric's Tavern, Biltmore Estate. Responsibilities include greeting guests, escorting to tables, and managing reservations to ensure seamless seating and excellent service. Shifts vary between daytime and evening hours with weekend availability required.

Previous customer service and food & beverage experience in upscale settings is preferred. Knowledge of reservation systems (OpenTable) is helpful; accurate cash handling may be needed.