Upscale Dining Host & Reservations Specialist

Biltmore-Estate; Asheville (NC); On-site; USD 19,000 - 26,000; Part time

Benefits offered by this job

Health clinic access

Wellness programs

Estate gardens access

40% off estate retail & dining

Housing or childcare assistance

Home purchase assistance

Job summary

Biltmore Estate is seeking a part-time Host to greet guests, escort them to tables, and assist in seating in our upscale restaurant. You will answer calls, manage reservations, and help maintain the dining room to Biltmore standards.

Shifts vary between 10:00am and 10:00pm with weekend availability required. This role offers benefits including health access on-site, wellness programs, and seasonal housing/childcare or home purchase assistance, plus estate-wide discounts.

Qualifications

• Previous customer service experience required.
• Experience in hospitality or upscale dining preferred.
• Ability to work in a fast-paced environment and maintain composure.

Responsibilities

• Greet guests and escort to tables.
• Answer phone and take reservations.
• Maintain reservation book and assist in monitoring guest needs.
• Support department, leadership, and company as needed.
• Assist in preparing the restaurant for service and maintain room cleanliness.

Skills

Customer service

Reservations software

OpenTable knowledge

Cash handling

Teamwork

Tools

OpenTable

Job description

Biltmore Estate is seeking a part-time Host to greet guests, escort them to tables, and assist in seating in our upscale restaurant. You will answer calls, manage reservations, and help maintain the dining room to Biltmore standards.

Shifts vary between 10:00am and 10:00pm with weekend availability required. This role offers benefits including health access on-site, wellness programs, and seasonal housing/childcare or home purchase assistance, plus estate-wide discounts.