Upscale Dining Room Host - Morning Part-Time

The Biltmore Company; Asheville (NC); On-site; USD 19,000 - 26,000; Part time

Benefits offered by this job

Health clinic access

Wellness programs

Estate gardens access

Discounts on estate dining

Job summary

The Inn AM Dining Room Host at The Biltmore Estate in Asheville is a part-time role that greets guests, escorts them to tables, and assists in seating while managing reservations and maintaining smooth service flow.

Applicants should have prior guest service experience, strong communication skills, and familiarity with reservations software. Weekend and holiday availability preferred, with a professional appearance expected.

Qualifications

• Previous customer/guest service experience strongly preferred.
• Familiarity with reservations software/OpenTable helpful.
• Excellent verbal and written communication; professional appearance.

Responsibilities

• Greet and acknowledge arriving guests; escort to tables and assist in seating.
• Maintain optimum seating flow by section to ensure best service.
• Take, record and confirm reservations/cancellations as specified in standards.
• Answer restaurant telephone courteously and efficiently as specified in standards.
• Anticipate guests' needs and maintain positive guest relations at all times.
• Coordinate with servers and dining room staff for setup and service.

Skills

Customer service

Communication

Teamwork

Cash handling

Reservation software/OpenTable

Professional image

Tools

OpenTable Reservations

Job description

The Inn AM Dining Room Host at The Biltmore Estate in Asheville is a part-time role that greets guests, escorts them to tables, and assists in seating while managing reservations and maintaining smooth service flow.

Applicants should have prior guest service experience, strong communication skills, and familiarity with reservations software. Weekend and holiday availability preferred, with a professional appearance expected.