Upscale Resort Server - Guest Experience & Service

Holiday Inn Club Vacations Incorporated; Kissimmee (FL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Matching 401K

Employee Assistance Program

Paid Time Off

Travel Benefits/Discounts

Tuition Reimbursement

Outstanding Company Culture

Job summary

Holiday Inn Club Vacations in Kissimmee is looking for a Server to create a welcoming dining experience. You'll greet guests, take food and beverage orders, and ensure satisfaction throughout their visit. This role requires strong communication skills, attention to detail, and the ability to thrive in a fast-paced environment.

The ideal candidate will possess customer service experience and hold relevant certifications. We offer a great workplace culture alongside excellent perks.

Qualifications

• At least 18 years of age.
• Required Serve Safe, TIPS or other applicable state alcohol certification.
• Ability to work effectively in a high-demand service environment.

Responsibilities

• Welcome guests, explain specials, and make informed recommendations.
• Take accurate orders and prepare itemized guest checks.
• Serve food and beverages while checking back for guest satisfaction.
• Process guest payments accurately and maintain clean dining areas.
• Complete pre-shift and post-shift responsibilities as directed.

Skills

Customer service

Food and beverage experience

Interpersonal skills

Communication skills

Point-of-sale system

Education

High school diploma or GED

Tools

Cash-handling procedures

Job description

Holiday Inn Club Vacations in Kissimmee is looking for a Server to create a welcoming dining experience. You'll greet guests, take food and beverage orders, and ensure satisfaction throughout their visit. This role requires strong communication skills, attention to detail, and the ability to thrive in a fast-paced environment.

The ideal candidate will possess customer service experience and hold relevant certifications. We offer a great workplace culture alongside excellent perks.