Luxury Front Desk Concierge - Guest Services Pro

Strattonamenities; Needham (MA); On-site; USD 26,174 - 27,552; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid sick leave

Paid time off

Job summary

Strattonamenities is seeking a Front Desk Concierge in Needham, Massachusetts, to provide exceptional service to residents and guests in a luxury residential high-rise. Responsibilities include managing front desk operations, greeting guests, and maintaining a professional appearance. Requirements include prior experience in customer service and strong interpersonal skills. The role offers flexible scheduling and a pay range between $19–$20 per hour with benefits including health, dental, and vision insurance.

Qualifications

• Prior experience in concierge, front desk, hospitality, or customer service preferred.
• Ability to remain composed in a fast-paced environment.
• Basic computer skills, including email and property management systems.

Responsibilities

• Greet residents and guests using proper eye contact and tone.
• Manage front desk operations and visitor access.
• Handle phone calls, emails, and requests professionally.

Skills

Strong communication

Interpersonal skills

Attention to detail

Reliability

Customer service

Job description

Strattonamenities is seeking a Front Desk Concierge in Needham, Massachusetts, to provide exceptional service to residents and guests in a luxury residential high-rise. Responsibilities include managing front desk operations, greeting guests, and maintaining a professional appearance. Requirements include prior experience in customer service and strong interpersonal skills. The role offers flexible scheduling and a pay range between $19–$20 per hour with benefits including health, dental, and vision insurance.