Upscale Lobby Concierge for Luxury Residences

Stratton Amenities; Charleston (SC); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid sick leave

Paid time off

Job summary

Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk services for upscale apartments and condo buildings. We seek engaging, energetic, friendly, and professional individuals to deliver outstanding service for residents and guests in our luxury residential high-rise in Charleston, SC.

The ideal candidate has at least two years of hospitality experience and excels in interpersonal communication.

Qualifications

• Excellent verbal and written communication skills.
• Excellent problem-solving skills.
• Two years of hospitality experience.
• Amazing interpersonal skills and exceptional guest service abilities.
• Be organized, proactive, productive and self-motivated with a positive attitude.

Responsibilities

• Greet and direct residents and visitors with a pleasant attitude.
• Exceed residents' and guests' expectations by providing anticipatory service and ensuring smooth accommodations.
• Log guest packages, ensure timely delivery and perform package inventory audits.
• Monitor lobby and surveillance cameras and patrol property for resident safety and security.
• Assist in scheduling and completing amenities' requests including transportation, move-ins, reservations, etc.
• Maintain confidentiality and present a neat, professional appearance.

Skills

Communication

Problem-solving

Hospitality experience

Interpersonal skills

Organization

Self-motivation

Job description

Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk services for upscale apartments and condo buildings. We seek engaging, energetic, friendly, and professional individuals to deliver outstanding service for residents and guests in our luxury residential high-rise in Charleston, SC.

The ideal candidate has at least two years of hospitality experience and excels in interpersonal communication.