Weekend Luxury Concierge for Upscale Residences

Zohorecruit; Coral Gables (FL); On-site; USD 24,000 - 32,000; Part time

Job summary

Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and condominium buildings. Our mission is to create the most hospitable experience for our associates, residents and clients.

We are seeking engaging, energetic, friendly, and professional individuals to provide outstanding service for our residents and guests in our luxury residential high-rises.

Qualifications

• Must have weekend and holiday availability.
• Excellent verbal and written communication skills.
• Experience in hospitality or upscale customer service.
• Professional demeanor and appearance.
• Ability to listen and respond quickly to requests from residents and guests.

Responsibilities

• Greet and direct residents and visitors with a pleasant attitude.
• Exceed residents' and guests' expectations by providing anticipatory service and ensuring smooth accommodations.
• Log guest packages, ensure timely delivery and perform package audits.
• Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security.
• Walk the premises to ensure the highest standards are being met.
• Perform all other duties as assigned.
• Must be able to work flexible schedules including nights, weekends and holidays.

Skills

Weekend availability

Communication skills

Hospitality experience

Problem-solving

Professional appearance

Listening and response

Job description

Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and condominium buildings. Our mission is to create the most hospitable experience for our associates, residents and clients.

We are seeking engaging, energetic, friendly, and professional individuals to provide outstanding service for our residents and guests in our luxury residential high-rises.