Upscale Guest Concierge

Tishman Speyer; United States; On-site; USD 28,000 - 29,000; Full time

Job summary

The Rainbow Room in New York, NY is seeking a Host to greet guests warmly and manage guest flow in a world-class setting. The role emphasizes professionalism, poise, and a welcoming demeanor to deliver unparalleled service.

Responsibilities include guiding guests, coordinating events, supporting dining room duties, and communicating with management. Candidates should have strong customer service, organizational, and English communication skills, with availability including mornings, nights,

Qualifications

• Prior customer service experience in an upscale environment preferred.
• Organizational skills are essential.
• Must understand and communicate in English, verbally and in writing.

Responsibilities

• Meet, greet, and interact with guests in a professional, friendly and hospitable manner.
• Direct guests to the appropriate destination.
• Coordinate special events and manage crowd control.
• Perform administrative responsibilities as required.
• Assist with table settings and dining room duties.
• Communicate issues to Management.
• Resolve guest inquiries or complaints with appropriate departments.

Skills

Customer service

Organizational skills

English communication

Teamwork

Multitasking

Problem solving

Professional appearance

Computer skills

Attention to detail

Job description

The Rainbow Room in New York, NY is seeking a Host to greet guests warmly and manage guest flow in a world-class setting. The role emphasizes professionalism, poise, and a welcoming demeanor to deliver unparalleled service.

Responsibilities include guiding guests, coordinating events, supporting dining room duties, and communicating with management. Candidates should have strong customer service, organizational, and English communication skills, with availability including mornings, nights,