Host

Rainbow Room; New York (NY); Presencial; USD 28 000 - 29 000; Tempo integral

Resumo da oferta

Rainbow Room is recruiting for a Host in New York, NY. You will greet guests, guide them to their seats, and support event coordination in a fast-paced, high-end dining environment. The role emphasizes poise, hospitality, and teamwork within a world-class setting.

Ideal candidates bring prior upscale customer service experience, stellar communication, and the ability to multi-task while maintaining a polished appearance. Availability includes early mornings, evenings, weekends, and holidays.

Qualificações

• Prior customer service experience in an upscale environment is highly preferred.
• Organizational skills are essential.
• Must adhere to all company-specific safety policies.
• Ability to understand and communicate in English, both verbally and in writing.
• Ability to work cooperatively with team members.
• Able to take directions and constructive feedback from Management.
• Must have open availability including early mornings, late nights, weekends and holidays.
• Maintain a positive attitude in the work environment.
• Highest level of professionalism.
• Ability to work independently.
• Ability to handle guest demand in a hospitable manner.
• Problem solving skills.
• Initiative and adaptability required.
• Maintain a professional appearance at all times.
• Possess excellent computer skills.
• Must be able to multi-task.

Responsabilidades

• Meet, greet, and interact with guests in a professional, friendly and hospitable manner.
• Direct guests to the appropriate destination.
• Coordinate special events and manage crowd control.
• Perform administrative responsibilities as required.
• Assist when needed in table settings and general dining room duties.
• Communicate any issues to Management.
• Resolve guest inquiries, situations and/or complaints with appropriate departments.
• Ensure guests adhere to Rainbow Room dress code standards.

Conhecimentos

Customer service

English communication

Teamwork

Safety policies

Multi-tasking

Professional appearance

Open availability

Adaptability

Ferramentas

Computer skills

Descrição da oferta de emprego

OUR HISTORY

The Rainbow Room, the quintessential New York venue, has been the site of some of the city's most celebrated events since first opening in 1934.

We are seeking skilled, passionate professionals who take great pride in delivering unparalleled experiences and who value teamwork, integrity and professional development in a spectacular, world-class setting.

Summary Of The Position

The Host at Rainbow Room will meet, greet, and interact with guests in a professional, friendly, and hospitable manner. Contribute to the world-class service anticipated by guests through demonstrating poise and a welcoming demeanor.

Key Responsibilities

• Meet, greet, and interact with guests in a professional, friendly and hospitable manner.


• Direct guests to the appropriate destination.


• Coordinate special events and manage crowd control.


• Perform administrative responsibilities as required.


• Assist when needed in table settings and general dining room duties.


• Communicate any issues to Management.


• Contact appropriate individuals or department as necessary to resolve guest inquiries, situations and/or complaints.


• Assure that Guests are adhering to Rainbow Room Dress Code Standards.


• Changing the number of place settings per table at the client or guests request if changes occur during the event.


• Adding or taking away a complete table if the guests count or number of tables need changed.


• Be able to handle high stress situations when dealing with guests and the public.


• Perform other duties as assigned.

Skills & Qualifications

The individual must possess the above knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities.

• Prior customer service experience in an upscale environment highly preferred.


• Organizational skills.


• Must adhere to all company specific safety policies.


• Be able to understand and communicate in English, both verbally and in writing.


• Work cooperatively with other team members.


• Able to take directions and constructive feedback from Management.


• Must have open availability including early mornings, late nights, weekends and holidays.


• Maintain a positive attitude in the work environment.


• Highest level of professionalism.


• Ability to work independently.


• Ability to handle guest demand(s) in a hospitable manner.


• Problem solving skills.


• Initiative and adaptability required.


• Maintain a professional appearance at all times.


• Possess excellent computer skills.


• Must be able to multi-task.

Other Things To Consider

A significant portion of the workday requires walking and standing for extended periods of time.

• A significant portion of the workday requires walking and standing.


• Must be able to exert well-paced ability in limited space and to reach other locations of the restaurant on a timely basis.


• Must be able to bend, stoop, squat and lift up to 50 lbs. on a regular and continuing basis.


• Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally


• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.


• While performing the essential duties of this job the employee is frequently required to work in a limited physical space with variable atmospheric conditions including ventilation, lighting, smoke and extreme temperatures.


• Must be able to exert well-paced ability in limited space and to reach other locations of the restaurant on a timely basis.


• Must be able to work in an area where the noise level is usually moderate to loud.


• Requires manual dexterity to use and operate all necessary equipment.


• Must be able to follow uniform and grooming guidelines.


• Must be able to follow all other policies implemented by Rainbow Room.

The base compensation range for this role is $20.00 - $21.00 per hour.

We are proud to be an Equal Opportunity Employer and treat all applicants for employment equally based upon job-related qualifications and without regards to race, color, age, sex, sexual orientation, gender identity, gender expression, marital status, military or veteran status, national origin, disability, religion, or any other characteristics protected by law.

Job Location

New York, New York, United States

Position Type

Full time