Front of House Host & Guest Concierge

SA Hospitality Group; New York (NY); On-site; USD 28,000 - 36,000; Full time

Job summary

SA Hospitality Group in New York City seeks a friendly host/hostess to welcome guests, manage seating, and coordinate with servers to ensure a smooth dining experience. You will answer phones, handle reservations, and maintain a spotless, organized host stand.

This role emphasizes teamwork, clear communication in English, and a professional appearance. The successful candidate can work in a fast-paced environment, assist with special requests, and help ensure guests feel valued from arrival to

Qualifications

• Excellent guest service and communication skills.
• Ability to work in a fast-paced environment and manage high volume.
• Proficiency in English; good reading and listening skills.
• Physical ability to lift up to 25 lbs.
• Team player with a professional demeanor.

Responsibilities

• Greet guests promptly and courteously and seat them per management instructions.
• Answer phones, take reservations, and relay information to guests.
• Maintain cleanliness and organization of the host stand and dining area.
• Assist with coats and guest requests; handle guest complaints professionally.
• Coordinate with servers and managers to ensure smooth service.
• Follow opening/closing procedures and service steps.

Skills

Customer service

Teamwork

Communication

English proficiency

Time management

Active listening

Professional appearance

Job description

SA Hospitality Group in New York City seeks a friendly host/hostess to welcome guests, manage seating, and coordinate with servers to ensure a smooth dining experience. You will answer phones, handle reservations, and maintain a spotless, organized host stand.

This role emphasizes teamwork, clear communication in English, and a professional appearance. The successful candidate can work in a fast-paced environment, assist with special requests, and help ensure guests feel valued from arrival to