Guest Experience Host

Richard Sandoval Hospitality Group; New York (NY); On-site; USD 35,000 - 45,000; Full time

Job summary

A prominent hospitality group in New York is seeking a friendly and professional Host to create a welcoming atmosphere for guests. The Host will be crucial in managing reservations and ensuring smooth operations. Candidates should possess excellent communication skills, organizational abilities, and a guest-focused attitude. Previous experience in customer service or hospitality is preferred. Join a team that values hospitality, teamwork, and growth in a vibrant environment.

Qualifications

• Previous experience in customer service or hospitality preferred.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Basic computer skills and familiarity with reservation systems is a plus.

Responsibilities

• Greet guests warmly and promptly upon arrival.
• Manage reservations and seating arrangements efficiently.
• Answer guest inquiries and provide information about the venue and services.
• Coordinate with staff to ensure timely seating and service.
• Maintain cleanliness and organization of the host station and waiting areas.
• Handle guest concerns or complaints with professionalism and courtesy.

Skills

Excellent communication and interpersonal skills

Strong organizational and multitasking abilities

Ability to remain calm and professional in a fast-paced environment

Friendly, approachable, and guest-focused attitude

Job description

A prominent hospitality group in New York is seeking a friendly and professional Host to create a welcoming atmosphere for guests. The Host will be crucial in managing reservations and ensuring smooth operations. Candidates should possess excellent communication skills, organizational abilities, and a guest-focused attitude. Previous experience in customer service or hospitality is preferred. Join a team that values hospitality, teamwork, and growth in a vibrant environment.