Upscale Dining Server — Guest Experience Pro

Sonesta Hotels International Corporation; New York (NY); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Dental Vision

401k Match

Paid Vacation

Paid Parental Leave

Life Insurance

Disability Insurance

Educational Assistance

Employee Discounts

Hotel Discounts

Job summary

Sonesta International Hotels is seeking a personable Restaurant Server to deliver exceptional food and beverage service across the restaurant, lounge, and in-room dining. You will greet guests, take orders, upsell menu items, and ensure accurate delivery while upholding hotel standards.

The role requires 2 years of fine dining or upscale service, strong communication, ability to lift 25 lbs, and comfort with POS systems; flexible shifts including nights, weekends, and holidays; 21+ to serve

Qualifications

• Minimum 2 years of experience in fine dining or upscale service environments.
• Strong communication and guest service skills.
• Ability to lift 25 lbs and stand for extended periods.
• Proficient in basic math and POS systems.

Responsibilities

• Greet and serve guests promptly and courteously.
• Take food and beverage orders, upsell menu items, and input orders into POS system.
• Deliver orders accurately to tables or guest rooms.
• Maintain knowledge of menus, beverages, allergens, wine pairings, and specials.
• Ensure tables are properly set, maintained, and cleared between courses and after service.
• Assist in restaurant setup, side work, and closing duties; support bussing and in-room dining as needed.

Skills

Customer service

POS systems

Communication

Physical stamina

Teamwork

Tools

POS systems

Job description

Sonesta International Hotels is seeking a personable Restaurant Server to deliver exceptional food and beverage service across the restaurant, lounge, and in-room dining. You will greet guests, take orders, upsell menu items, and ensure accurate delivery while upholding hotel standards.

The role requires 2 years of fine dining or upscale service, strong communication, ability to lift 25 lbs, and comfort with POS systems; flexible shifts including nights, weekends, and holidays; 21+ to serve