Upscale Dining Server — Exceptional Guest Experience

PM Hotel Group; Wilmington (NC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Hotel discounts

Flexible schedule

Job summary

PM Hotel Group is seeking a personable server to assist guests with food and beverage choices and provide flawless dining experiences. You will answer questions, explain menu items, and help guests select items while collaborating with kitchen staff to ensure timely, accurate orders.

The role emphasizes staying informed about menu specials, maintaining service standards, and delivering desserts and drinks while attending to guest needs in a fast-paced environment.

Qualifications

• Customer service experience is required.
• Strong communication with guests and staff.
• Ability to multitask in a fast-paced dining room.

Responsibilities

• Communicate effectively with guests and answer questions regarding menu items, specials and beverages.
• Maintain knowledge of current menu choices, specialties and menu deviations, and food shortages in the kitchen.
• Collaborate with kitchen staff to ensure that orders are prepared in a timely and accurate manner.
• Monitor and maintain the guests dining experience by delivering items, fulfilling customer needs, offering desserts and drinks, remove courses, replenish utensils, and refill glasses.

Skills

Customer service

Communication

Teamwork

Multitasking

Education

High School diploma or equivalent

Job description

PM Hotel Group is seeking a personable server to assist guests with food and beverage choices and provide flawless dining experiences. You will answer questions, explain menu items, and help guests select items while collaborating with kitchen staff to ensure timely, accurate orders.

The role emphasizes staying informed about menu specials, maintaining service standards, and delivering desserts and drinks while attending to guest needs in a fast-paced environment.