Upscale Dining Room Server - Flexible Hours

Biltmore Workforce Management; Asheville (NC); On-site; USD 17,000 - 28,000; Part time

Job summary

Biltmore is seeking a Server to coordinate table service in a fast-paced fine dining environment, ensuring guests receive gracious hospitality in line with Biltmore standards.

Responsibilities include taking orders, inputting into the system, serving wine and courses, handling payments, and maintaining guest relations throughout shifts. Weekend/holiday availability and 18+ age required.

Qualifications

• High school diploma required.
• Minimum 6 months of full-service restaurant experience, preferably in fine dining/luxury hotel or resort.

Responsibilities

• Take guests' food and beverage orders and upsell where appropriate.
• Input orders into the system and ensure accuracy with the kitchen.
• Retrieve and serve alcoholic beverages from bar/wine station; open/serve wine.
• Serve courses and beverages to guests per established standards.
• Ensure proper silverware and glassware for each course.
• Clear tables, remove soiled wares, and transport to dishwashing area.
• Present guest checks and process payments per procedures.
• Anticipate guests’ needs and maintain positive guest relations.
• Resolve guest complaints to ensure satisfaction.
• Adhere to cash handling, tipping policies, and sales procedures.
• Attend staff meetings, menu tastings, and wine tastings; complete tests.

Skills

Guest service

Upselling

Communication

Teamwork

Attention to detail

Education

High school diploma

Job description

Biltmore is seeking a Server to coordinate table service in a fast-paced fine dining environment, ensuring guests receive gracious hospitality in line with Biltmore standards.

Responsibilities include taking orders, inputting into the system, serving wine and courses, handling payments, and maintaining guest relations throughout shifts. Weekend/holiday availability and 18+ age required.