Part-Time Upscale Dining Host — Morning Shifts

Biltmore-Estate; Asheville (NC); On-site; USD 19,000 - 26,000; Part time

Benefits offered by this job

On-site health clinic

Wellness programs

Estate gardens access

40% off estate retail & dining

Complimentary tickets

Job summary

Biltmore Estate in Asheville, NC is seeking a friendly Host/Hostess to greet guests, escort to tables, and support seating and reservations operations. The role includes assisting in preparing the restaurant, maintaining room cleanliness, and handling phone calls and online reservations.

Starting pay is $16.32/hour for about 20 hours per week, with schedule from 6:15am to 12:00pm. Benefits include on-site health clinic, wellness programs, and estate perks.

Qualifications

• Customer/guest service experience preferred.
• Must be 18+ years old.
• Excellent verbal and written communication.
• Ability to work in a fast-paced environment.
• Familiarity with reservations software; OpenTable helpful.

Responsibilities

• Greet guests and escort to tables.
• Present menus and extend congenialities.
• Maintain an optimum flow of seating by section.
• Extend courteous departures and invite return.
• Guide servers in table set-up needs for optimum service.
• Communicate VIP arrivals and special requests.
• Answer restaurant telephone courteously and efficiently.
• Take, record and confirm reservations/cancellations.
• Accommodate information requests politely.
• Anticipate guests' needs and maintain positive relations.

Skills

Customer service experience

Verbal & written communication

Teamwork

Fast-paced environment

Professional image

Cash handling

Multitasking under pressure

Tools

OpenTable reservations system

Job description

Biltmore Estate in Asheville, NC is seeking a friendly Host/Hostess to greet guests, escort to tables, and support seating and reservations operations. The role includes assisting in preparing the restaurant, maintaining room cleanliness, and handling phone calls and online reservations.

Starting pay is $16.32/hour for about 20 hours per week, with schedule from 6:15am to 12:00pm. Benefits include on-site health clinic, wellness programs, and estate perks.