UPS Store Associate

THE UPS STORE 0256; Mint Hill (NC); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Paid time off

Employee discount

Job summary

The UPS Store in Mint Hill, NC is hiring a full-time Center Associate. This customer-facing retail role involves processing UPS and USPS shipments, assisting customers with printing and design needs, handling cash, and maintaining store appearance.

Ideal candidates have strong customer-service skills, the ability to multitask, and are dependable and able to lift 50 pounds. Training is provided, and NC Notary Public certification is a plus.

Qualifications

• Friendly, out-going personality with a strong customer-service mindset.
• Ability to multitask and quickly assess customer needs.
• Dependable, self-motivated, and comfortable working independently.
• Basic computer skills required.
• Ability to lift 50 pounds.
• Retail or customer-service experience preferred.
• Print production or graphic design experience is a plus.
• NC Notary Public certification is a plus.
• Training is available to learn the role.

Responsibilities

• Provide excellent customer service and assess customer needs
• Process UPS and USPS shipments and transactions
• Pack and prepare items for shipping using appropriate materials
• Operate the store independently, including opening and closing
• Handle cash and maintain accurate cash management
• Assist customers with printing, copying, scanning, and other print services
• Provide basic technical and design assistance for printing projects
• Accept and distribute mail for mailbox customers
• Maintain a clean, organized, and professional store appearance
• Lift packages weighing 50 pounds
• Perform other duties related to daily store operations

Skills

Customer service

Multitasking

Independent work

Basic computer skills

Print/shipping experience

Print production knowledge

Notary Public (NC)

Job description

Center Associate — The UPS Store | Mint Hill, NC

The UPS Store in Mint Hill is hiring a full-time Center Associate!

This is a customer-facing retail position — not a UPS driver position. We’re looking for a dependable, energetic self-starter who enjoys helping people, can multitask in a fast-paced environment, and is comfortable working independently.

What You’ll Do

• Provide excellent customer service and assess customer needs
• Process UPS and USPS shipments and transactions
• Pack and prepare items for shipping using appropriate materials
• Operate the store independently, including opening and closing
• Handle cash and maintain accurate cash management
• Assist customers with printing, copying, scanning, and other print services
• Provide basic technical and design assistance for printing projects
• Accept and distribute mail for mailbox customers
• Maintain a clean, organized, and professional store appearance
• Lift packages weighing 50 pounds
• Perform other duties related to daily store operations

What We’re Looking For

• Friendly, outgoing personality with a strong customer-service mindset
• Ability to multitask and quickly assess customer needs
• Dependable, self-motivated, and comfortable working independently
• Basic computer skills
• Ability to lift 50 pounds
• Retail or customer-service experience preferred
• Print production or graphic design experience is a plus
• NC Notary Public certification is a plus
• Print/shipping experience is helpful, but training is available

Schedule

Full-time | 11:00 AM–7:00 PM – Monday through Friday

Rotating Weekends as needed.

Our store hours are:

• Monday–Friday: 8:30 AM–7:00 PM
• Saturday: 9:00 AM–3:00 PM
• Sunday: 10:00 AM–3:00 PM

Rotating weekends as needed.

Pay & Benefits

Pay is based on experience and skill level.

Benefits include:

• 401(k)
• 401(k) matching
• Paid time off
• Employee discount

If you’re personable, dependable, enjoy working with customers, and want a position where every day brings something different, we’d love to hear from you!

Pay: $15.00 – $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off

Work Location: In person