Sales Associate

Raxa Riya LLC

Fountain Valley (CA)

On-site

USD 2,066,000 - 2,893,000

Full time

14 days+

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Benefits offered by this job

401(k)

Competitive salary

Training & development

Job summary

A service-oriented company in Fountain Valley is seeking a Center Associate to provide excellent customer service through package processing and retail operations. Candidates should possess strong computer skills and prior retail experience is preferred. This role requires effective communication and an initiative to learn diverse business aspects. Opportunities for full-time or part-time positions available.

Qualifications

1+ years of retail sales experience preferred.
Must be a fast learner.
Notary public license is a plus or can be earned during probation.
Professional appearance and friendly demeanor.

Responsibilities

Deliver outstanding customer service and process packages.
Communicate effectively with customers.
Maintain a clean and organized working environment.
Package shipments professionally.
Maintain a clean, organized, and safe store environment.
May open/close store and perform end-of-day tasks.

Skills

Customer service experience

Strong computer skills

Effective communication

Ability to multi-task

Strong verbal and written skills

Physical ability

Education

High school diploma or GED

Tools

Microsoft Office

Adobe Suites

Job description

Benefits

401(k)
Competitive salary
Training & development

The Center Associate delivers world‑class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point‑of‑sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best‑value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

Full Time or Part Time Positions

Process shipping for customers using The UPS Store system. Pack items for shipment using established packing guidelines. Provide other supporting shipping services (USPS), copying on digital copiers, faxing, sorting mail, laminating, binding, stocking and store cleanup.

Notary Public License

Notary public license is a plus! OR (Can be earned during probation period. See requirements at the end of the posting)

Responsibilities

Must have customer service experience
Must be able to communicate effectively with customers
Shipping & packing experience a plus, but not required (will train)
Must be able to multi‑task in a busy environment
Must be able to work on Saturdays & Sundays
Delivers outstanding customer service to walk‑in customers and telephone inquiries
Continuously practices good listening skills with customers, UPS Store team members, and leadership
Maintains a clean, organized, and safe working environment
Performs other duties as assigned
May open and/or close the store and perform end‑of‑day accounting, etc.
Understands and fulfills the needs of walk‑in customers and telephone/email inquiries
Takes ownership of the customer's packing, shipping, and/or print problems and offers viable solutions
Packages shipments for safe arrival, including assembling stock boxes, building custom boxes, and properly cushioning contents
Takes action to learn all product and service offerings, alternative solutions, and industry trends
Operates all equipment, software, and devices in an expert fashion and is willing to teach others