Retail Store Associate Not Associated with UPS

The UPS Store 4120; Phoenix (AZ); On-site; USD 22,041 - 24,108; Part time

Benefits offered by this job

Competitive salary

Flexible schedule

Free uniforms

Training & development

Job summary

A local shipping service provider in Phoenix, AZ is seeking a Part-Time Center Associate to deliver exceptional customer service. Responsibilities include processing packages, operating equipment, and solving customer shipping problems. Ideal candidates possess retail experience, strong computer skills, and a friendly demeanor. Flexible hours are between 20-30 per week, with pay ranging from $16.00 to $17.50 per hour. Join a dynamic team focused on customer satisfaction and a positive work environment.

Qualifications

• Must be able to lift 40 pounds.
• Friendly and genuinely helpful demeanor.
• Professional appearance required.

Responsibilities

• Deliver outstanding customer service to walk-in customers.
• Continuously practice good listening skills with customers.
• Take ownership of the customer's shipping problem and offer solutions.
• Maintain a clean and safe working environment.

Skills

Customer service

Retail sales experience

Strong computer skills

Good listening skills

Job description

Benefits

• Competitive salary
• Flexible schedule
• Free uniforms
• Training & development

We're looking primarily for people who live near Scottsdale Rd and Pinnacle Peak Rd. The schedule is 20-30 hours per week for Part-Time and must be available to work Saturdays. Pay range is $16.00-17.50/hr.

Tired of being covered in grease at your restaurant job? Had enough of working nights? Ready to get out of that stuffy office or dirty warehouse? Fed up with co‑workers who just don't care? Join The UPS Store team as we conquer the customer service world! We're a team of hard‑working, fun‑loving professionals who get the job done right. We spend our days making customers happy and we've got the skills, tools, and attitude to make that happen! But don't apply for this job if spreading happiness far and wide isn't your cup of tea. If you hate fun people, don't like chatting with customers, are the last person to jump up to help your grandmother cross the street, or prefer staring off in to space instead of getting stuff done, then The UPS Store's #1 team isn't for you. Please apply with team #2 instead. No night shifts or unpleasant work conditions! If you're a reliable, hardworking person and always look on the bright side of life, then you need to come to the upcoming interview!

The Center Associate is responsible to deliver world‑class customer service to all retail customers. The employee receives and processes packages for courier shipment, operates copiers, fax machines, binding equipment, laminating machines, and point‑of‑sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best‑value options. The Associate exhibits confidence by knowing best practices as related to the industry. The following is a representative list of the duties and responsibilities associated with this position:

• Deliver outstanding customer service to walk‑in customers and telephone inquiries.
• Continuously practice good listening skills with customers and leadership.
• Take ownership of the customer's shipping problem and offer viable solutions.
• Take action to learn all product and service offerings, alternative solutions, and industry trends.

Operate all equipment, software, and devices in an expert fashion and be willing to teach others. Maintain a clean and safe working environment.

The ideal Center Associate candidate will have retail sales experience, have strong computer and internet skills, be able to lift 40 pounds, a friendly and genuinely helpful demeanor, a professional appearance, and will be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

Job Type

Part‑time

Pay

$16.00 – $17.50 per hour

Expected hours

20 – 30 per week

Work Location

In person