Part-Time Center Associate

Hireology; Woodycrest (PA); On-site; USD 25,000 - 38,000; Full time

Benefits offered by this job

Incentive program

Flexible schedule

On-going training program

Business cards

Free uniform

Free parking

Job summary

THE UPS STORE is hiring a Center Associate at Store #5642 to deliver outstanding customer service, assist customers in person, by email, and over the phone, and help with shipping and store tasks.

Open seven days a week, the role emphasizes teamwork, learning product offerings, and maintaining a clean, safe, organized store environment while providing friendly support to the community.

Qualifications

• High school diploma or GED required.
• Strong computer skills including MS Office and Adobe Suites.
• Outstanding phone skills and strong written/verbal communication.

Responsibilities

• Deliver outstanding customer service to walk-in customers, email, and telephone inquiries
• Continuously practice good listening skills with customers, UPS STORE team members, outside vendors, and leadership
• Take ownership of the customer's needs and offer viable solutions
• Take action to learn all product and service offerings, alternative solutions, and industry trends
• Operate all equipment, software, and devices in an expert fashion and willing to teach others
• Maintain a clean, organized, and safe working environment
• Perform other duties as assigned

Skills

Microsoft Office

Adobe Suites

Strong computer skills

Education

High school diploma or GED

Job description

We are pleased to announce an opening for a Center Associate at THE UPS STORE #5642. Our mission is to consistently demonstrate excellence in serving our customers. This is more than just a slogan – it is essential to our success and what separates us from our competitors.

Working for THE UPS STORE is a very rewarding experience. In addition to interacting with customers from all segments of the community, employees work with different types of office equipment including production printers, fax machines, design computers, mailing machines, and much more. The skills employees learn are valuable for any career.

Center Associates are the heartbeat of our store and provide exceptional customer service and support to ensure that every visitor leaves with a smile. Whether it's helping someone ship a package, providing information about our services, or answering questions, our friendly Associates are essential to our award-winning customer service. Center Associates not only interact with customers, but also collaborate with teammates in a dynamic environment that believes in empowering each other for success.

If you are motivated, enjoy working with people, and want to be part of a positive and rewarding workplace, this could be the perfect opportunity for you!

We are an essential business open 7 days a week.

Responsibilities

• Deliver outstanding customer service to walk-in customers, email, and telephone inquiries
• Continuously practice good listening skills with customers, UPS STORE team members, outside vendors, and leadership
• Take ownership of the customer's needs and offer viable solutions
• Take action to learn all product and service offerings, alternative solutions, and industry trends
• Operate all equipment, software, and devices in an expert fashion and willing to teach others
• Maintain a clean, organized, and safe working environment
• Perform other duties as assigned

Requirements

• High school diploma or GED required
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 40+ pounds
• Background check required
• Open availability preferred but not required

BENEFITS

• Incentive program
• Flexible schedule
• On-going training program
• Business cards
• Free uniform
• Free parking

THE UPS STORE is an international network of individually owned and operated franchise service centers specializing in printing, business services, and pack & ship. We are a printer that just happens to ship!

Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal EEO is the Law poster.