University Shuttle Operations Manager

CO004 MV Contract Transportation,Inc; Philadelphia (Philadelphia County); On-site; USD 70,000 - 100,000; Full time

Job summary

MV Transportation seeks an Operations Manager to support daily university shuttle operations, guide location teams, and ensure delivery of annual business plans. The role oversees contract adherence, safety, and performance metrics, coordinating with the location and support teams.

The ideal candidate has 1–3 years of management in paratransit or shuttle ops, strong scheduling and staff training experience, and excellent written and verbal communication skills.

Qualifications

• 1–3 years of management experience in a paratransit or shuttle operation environment.
• Experience with scheduling and personnel management is preferred.
• Ability to train and mentor staff.
• Strong written and verbal communication skills.
• Knowledge of contractual obligations and company policies.

Responsibilities

• Manage on-time performance and driver availability.
• Oversee call center functions and customer relations.
• Identify, hire, and mentor location staff.
• Communicate effectively with location staff and support teams.
• Support safety and training programs to ensure regulatory compliance.
• Maintain safety culture and regularly engage with clients.

Skills

Management experience

Scheduling experience

People management

Training

Written and verbal communication

Job description

MV Transportation seeks an Operations Manager to support daily university shuttle operations, guide location teams, and ensure delivery of annual business plans. The role oversees contract adherence, safety, and performance metrics, coordinating with the location and support teams.

The ideal candidate has 1–3 years of management in paratransit or shuttle ops, strong scheduling and staff training experience, and excellent written and verbal communication skills.