Universal Banker: Relationship Builder & Sales Pro

Old Second; Bolingbrook (IL); Hybrid; USD 25,000 - 40,000; Full time

Job summary

Old Second in Bolingbrook, IL is seeking a Universal Banker at Levels I–III to deliver frontline customer service and drive sales. You will open/close accounts, perform maintenance, and cross-sell while supporting teller duties as needed.

The role requires strong customer service, banking product knowledge, and the ability to meet branch sales goals. Positions are onsite with standard banking hours at the Bolingbrook location.

Qualifications

• High school diploma or equivalent; related experience preferred.
• Experience in retail banking and cross-selling to clients.
• Familiarity with teller tasks and basic banking operations.

Responsibilities

• Open, close, and maintain customer accounts per policy.
• Engage customers to meet sales and service goals.
• Assist in teller transactions when needed and balance cash drawer.
• Maintain knowledge of bank products and regulatory requirements.
• Support branch operations and compliance training.

Skills

Sales and cross-selling

Customer service

Banking knowledge

Teller experience

Compliance familiarity

Education

High school diploma or equivalent

Tools

Banking software

Job description

Old Second in Bolingbrook, IL is seeking a Universal Banker at Levels I–III to deliver frontline customer service and drive sales. You will open/close accounts, perform maintenance, and cross-sell while supporting teller duties as needed.

The role requires strong customer service, banking product knowledge, and the ability to meet branch sales goals. Positions are onsite with standard banking hours at the Bolingbrook location.