Universal Banker: Growth & Service Pro

Confidential; Asheville (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

First Horizon is seeking a client-focused Teller/Platform Support Associate in Asheville, NC. You will perform daily financial transactions, support account openings, and assist with loan applications, while actively cross-selling to deepen client relationships.

The role emphasizes high-quality customer service, regulatory compliance, and ongoing product knowledge development in a retail banking environment.

Qualifications

• Provide teller and platform support to minimize client wait times and ensure quality service.
• Cross-sell and refer to bank partners to generate new business and deepen client relationships.
• Assist clients with loan applications and coordinate processing with appropriate associates.

Responsibilities

• Perform daily processing of financial transactions (deposits, currency, cashing checks).
• Open and process new accounts including checking, savings, IRAs, CDs, and money market accounts.
• Conduct outbound calls to clients and prospects during campaigns and for relationship development.
• Assist banking center associates with daily operations and training of new staff.
• Ensure compliance with regulations, internal controls, and risk management.

Skills

Customer service

Sales orientation

Education

High school diploma or GED

Tools

Microsoft Office Suite

10-key calculator

Coin counter

Job description

First Horizon is seeking a client-focused Teller/Platform Support Associate in Asheville, NC. You will perform daily financial transactions, support account openings, and assist with loan applications, while actively cross-selling to deepen client relationships.

The role emphasizes high-quality customer service, regulatory compliance, and ongoing product knowledge development in a retail banking environment.