Universal Banker Floater - Grow Across Branches

Old Second National Bank; Carol Stream (IL); Presencial; USD 25.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Travel reimbursement

Retail Incentive Plan

Descripción de la vacante

Old Second National Bank is seeking a Universal Banker Floater to deliver exceptional customer service across multiple branches in the Chicago area. The role combines frontline service with sales, including opening/closing accounts and cross-selling products.

The Floater must be ready to work at several locations, including Bloomingdale, Wheaton, Elgin, Carol Stream, Aurora, and Chicago branches. You will utilize bank software, participate in campaigns, and leverage knowledge of our product

Formación

• High school diploma (or equivalent) with 1 year related experience in banking, cash handling, customer service and/or sales.
• Must become licensed with NMLS within 60 days of assuming role and meet Bank training requirements.
• Must work onsite to perform responsibilities of this position; branch hours are Mon-Fri 8am-6pm and Sat 8am-12pm.
• Must be able to work in Bloomingdale, Wheaton, Elgin, Carol Stream, Aurora (on occasion) and Chicago Taylor Street & North Avenue.

Responsabilidades

• Meets sales and service goals by actively engaging in Bank sales processes including profiling, building relationships, using sales and customer service software, and participating in sales campaigns.
• Opens, closes, and maintains customer accounts per policies and procedures; understands Personal Banker training materials.
• Advises customers on Old Second products and services, learning more about IRAs and loans over time.
• Maintains high level of customer service to support top ratings in internal surveys.
• Fills in as Teller for basic transactions including cashing checks, deposits, withdrawals, and balancing the drawer.
• Maintains knowledge of internal and regulatory compliance and completes annual training.
• Ensures Operational Accuracy and Compliance (Records, TD Ops, BSA/Fraud/CTR's, CIP, etc.).
• Flexibility to cover other OSB locations as needed.

Conocimientos

Customer service

Sales

Communication

Multi-tasking

Cash handling

Educación

High school diploma

Herramientas

Banking software

Descripción del empleo

Old Second National Bank is seeking a Universal Banker Floater to deliver exceptional customer service across multiple branches in the Chicago area. The role combines frontline service with sales, including opening/closing accounts and cross-selling products.

The Floater must be ready to work at several locations, including Bloomingdale, Wheaton, Elgin, Carol Stream, Aurora, and Chicago branches. You will utilize bank software, participate in campaigns, and leverage knowledge of our product