Universal Banker Floater — Connect, Cross-Sell & Serve

Old Second National Bank; Carol Stream (IL); On-site; USD 25,000 - 31,000; Full time

Benefits offered by this job

Travel reimbursement

Retail incentive plan

Competitive base pay

Job summary

Old Second National Bank is seeking a Universal Banker Floater to deliver exceptional service and drive sales across a network of Chicago-area branches. You will open/maintain accounts, profile customers for cross-sell opportunities, and perform basic teller duties as needed.

This role requires onsite work at multiple branches in Carol Stream and surrounding locations. The position emphasizes excellent customer service, product knowledge, and compliance with banking regulations, with

Qualifications

• High school diploma (or equivalent) and 1 year related experience.
• Must become licensed with NMLS within 60 days of starting.
• Onsite work required; branch hours listed as Mon–Fri 8am–6pm, Sat 8am–12pm.
• Willing to work at multiple locations: Carol Stream, Aurora, Elgin, Bensenville, Chicago, Bloomingdale, Wheaton, South Holland.

Responsibilities

• Meet sales and service goals by engaging in bank sales processes and campaigns.
• Open, close, and maintain customer accounts per policies.
• Advise customers on the bank's product portfolio and cross-sell options.
• Provide high-level teller functions when needed, including cash handling.
• Maintain compliance with training, records, and regulatory requirements.
• Support operational accuracy across TD Ops, BSA/Fraud/CTR, CIP, and related acts.
• Be flexible with schedule and willing to work at other OSB locations.

Skills

Customer service

Sales

Banking knowledge

Computer proficiency

Education

High School Diploma

Associate degree (preferred)

Bachelor's degree (preferred)

Tools

Banking software

Customer service software

Job description

Old Second National Bank is seeking a Universal Banker Floater to deliver exceptional service and drive sales across a network of Chicago-area branches. You will open/maintain accounts, profile customers for cross-sell opportunities, and perform basic teller duties as needed.

This role requires onsite work at multiple branches in Carol Stream and surrounding locations. The position emphasizes excellent customer service, product knowledge, and compliance with banking regulations, with