Universal Banker: Elevate Customer Experience

Atlantic Union Bank; McLean (VA); Sur place; USD 42 000 - 62 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

Paid time off

401(k) retirement plan

Wellness resources

Résumé du poste

Atlantic Union Bank is seeking a Universal Banker to support branch delivery and customer service across locations. You will process routine transactions, assist clients at the teller window or platform, and help open new accounts while building banking relationships.

Responsibilities include engaging in sales and service activities, marketing products, resolving customer issues, and referring clients to other banking services. May require vocational training and 2+ years of experience.

Qualifications

• Experience delivering high levels of customer service in a banking or retail setting.
• Ability to engage customers with sales and cross-selling activities.
• Strong communication skills for explaining products and services.

Responsabilités

• Process routine banking transactions at teller window or platform.
• Open new accounts and handle teller tasks.
• Market bank products and services and refer customers as appropriate.
• Coaching and supporting branch teams to meet performance expectations.
• Ensure compliance with policies and regulatory requirements.

Connaissances

Customer service

Sales

Communication

Description du poste

Atlantic Union Bank is seeking a Universal Banker to support branch delivery and customer service across locations. You will process routine transactions, assist clients at the teller window or platform, and help open new accounts while building banking relationships.

Responsibilities include engaging in sales and service activities, marketing products, resolving customer issues, and referring clients to other banking services. May require vocational training and 2+ years of experience.