Universal Banker Specialist II — Customer Growth & Service

Atlantic Union Bank; Beltsville (MD); On-site; USD 40,000 - 52,000; Full time

Job summary

Atlantic Union Bank in Beltsville, MD is seeking a Universal Banker to deliver high-quality client experiences across branch locations. You will respond to customers’ needs by processing routine banking transactions at the teller window or on the platform under supervision, and support branch delivery with knowledge of banking products.

The role includes opening new accounts, handling teller transactions, cross-selling products, and resolving complex service issues while building customer

Qualifications

• 2+ years of relevant experience in banking or branch operations.
• May require vocational or technical training.
• Must be able to stand for extended periods and lift objects up to 30lbs.

Responsibilities

• Opening new accounts and processing routine transactions.
• Handling teller transactions and platform work with supervision.
• Marketing and cross-selling bank products and services.
• Resolving complex customer service issues and building rapport with clients.
• Refer customers to other banking services and colleagues as appropriate.

Skills

Customer service

Sales

Banking knowledge

Education

Vocational or technical training

Job description

Atlantic Union Bank in Beltsville, MD is seeking a Universal Banker to deliver high-quality client experiences across branch locations. You will respond to customers’ needs by processing routine banking transactions at the teller window or on the platform under supervision, and support branch delivery with knowledge of banking products.

The role includes opening new accounts, handling teller transactions, cross-selling products, and resolving complex service issues while building customer