Client Growth Universal Banker

Atlantic Union Bank; Virginia Beach (VA); On-site; USD 40,000 - 55,000; Full time

Job summary

Atlantic Union Bank is seeking a Universal Banker to deliver high-quality client experiences across branch locations. You will handle routine transactions at the teller window or platform with minimal supervision and support branch teams to meet performance goals.

The role involves opening new accounts, cross-selling bank products, resolving customer issues, and ensuring compliance with regulatory requirements. Broad knowledge of operations is expected.

Qualifications

• Experience handling routine banking transactions at teller window or on the platform.
• Open new accounts and market cross-sell bank products and services.
• Provide coaching and support to branch teammates.
• Maintain compliance with frontline banking policies and controls.

Responsibilities

• Process day-to-day branch service operations and support client transactions.
• Deliver high-quality customer service and resolve complex issues.
• Coach and support branch teams to meet performance expectations.
• Implement process improvements to strengthen service delivery and reduce risk.

Skills

Customer service

Sales

Banking products knowledge

Communication skills

Education

Vocational or technical training

Job description

Atlantic Union Bank is seeking a Universal Banker to deliver high-quality client experiences across branch locations. You will handle routine transactions at the teller window or platform with minimal supervision and support branch teams to meet performance goals.

The role involves opening new accounts, cross-selling bank products, resolving customer issues, and ensuring compliance with regulatory requirements. Broad knowledge of operations is expected.