Universal Banker: Customer-Focused Teller & Advisor

First Bank Midwest; Town of Westfield (NY); Sur place; USD 42 000 - 54 000; Plein temps

Résumé du poste

First Bank Midwest seeks a Universal Banker to combine teller transactions with relationship-based sales, delivering a seamless customer experience across all service channels. The role focuses on identifying needs, recommending banking solutions, and handling transactions accurately.

The position emphasizes integrity, regulatory compliance, and teamwork within a branch environment. Candidates should possess strong communication skills and the ability to multi-task in a fast-paced setting.

Qualifications

• High school diploma or equivalent required.
• Prior banking, retail, or customer service experience preferred.
• Experience working with both consumer and small business clients is a plus.

Responsabilités

• Deliver exceptional service to consumer and commercial clients in person and via phone.
• Build and deepen customer relationships by understanding financial needs and goals.
• Conduct needs-based conversations and provide tailored banking solutions.

Connaissances

Customer service

Sales skills

Communication

Problem solving

Multi-tasking

Attention to detail

Formation

High school diploma or equivalent

Outils

Banking systems

Digital tools

Description du poste

First Bank Midwest seeks a Universal Banker to combine teller transactions with relationship-based sales, delivering a seamless customer experience across all service channels. The role focuses on identifying needs, recommending banking solutions, and handling transactions accurately.

The position emphasizes integrity, regulatory compliance, and teamwork within a branch environment. Candidates should possess strong communication skills and the ability to multi-task in a fast-paced setting.