Relationship-Driven Universal Banker

First Bank Midwest; Lebanon (IN); On-site; USD 36,000 - 52,000; Full time

Job summary

First Bank Midwest is seeking a Universal Banker to serve as a key frontline ambassador, combining teller transactions with relationship-based sales and service for both consumer and commercial clients. You will engage customers in meaningful financial conversations, process transactions accurately, and uphold regulatory compliance while working collaboratively with team members to meet branch goals.

This role emphasizes service excellence, accuracy, integrity, and a proactive approach to

Qualifications

• High school diploma or equivalent required.
• Prior banking, retail, or customer service experience preferred.
• Experience with consumer and small business clients is a plus.

Responsibilities

• Deliver exceptional service to consumer and commercial clients in person and by phone.
• Build and deepen customer relationships by understanding financial needs.
• Process deposits, withdrawals, payments, and other teller transactions accurately.
• Balance cash drawer and maintain accurate transaction records.
• Collaborate with team to achieve branch goals and support operations.

Skills

Customer service

Sales

Communication

Problem solving

Multi-tasking

Digital banking tools

Education

High school diploma

Tools

Banking systems

Digital tools

Job description

First Bank Midwest is seeking a Universal Banker to serve as a key frontline ambassador, combining teller transactions with relationship-based sales and service for both consumer and commercial clients. You will engage customers in meaningful financial conversations, process transactions accurately, and uphold regulatory compliance while working collaboratively with team members to meet branch goals.

This role emphasizes service excellence, accuracy, integrity, and a proactive approach to