Universal Banker: Client Experience & Digital Banking Pro

Hbcu Connect, Llc; South Hill (VA); Presencial; USD 30 000 - 34 000; Tempo parcial

Resumo da oferta

Truist Financial Corporation in the United States is seeking a Part-time Universal Banker to deliver client service and handle transactions, with outbound outreach and IRM focus.

The role requires high school diploma, 2 years teller or client service experience, strong interpersonal skills, ability to multi-task, and willingness to travel for staffing as needed. Benefits details are provided for eligible employees.

Qualificações

• High school diploma or equivalent education
• Two years of teller or cash handling or client service experience
• Six months of client relationship building or sales experience
• Excellent interpersonal and communication skills, including a desire to interact with clients and prospects
• Ability to master personal computer (PC) keyboard and software skills necessary for branch automation
• Ability to multi-task under time constraints
• Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
• Ability to travel to accommodate temporary staffing needs as required to include temporary assignment or locale changes
• Ability to work weekends and/or extended hours with occasional travel and overnights may be included

Responsabilidades

• Provide a distinctive client experience by engaging clients and handling transactions while uncovering needs.
• Educate clients on digital self-service solutions including ATMs, Online and Mobile banking.
• Support team sales by outbound calls and identifying client needs or opportunities.
• Understand Integrated Relationship Management (IRM) to deliver Truist expertise.
• Participate in Retail Community Bank Leadership routines.
• Attend training to advance product knowledge.
• Adhere to internal controls and risk management policies.
• Serve as secondary contact for new accounts and problem resolution.

Conhecimentos

Interpersonal & communication skills

Multi-tasking under time constraints

Microsoft Office proficiency

Formação académica

High school diploma or equivalent education

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Truist Financial Corporation in the United States is seeking a Part-time Universal Banker to deliver client service and handle transactions, with outbound outreach and IRM focus.

The role requires high school diploma, 2 years teller or client service experience, strong interpersonal skills, ability to multi-task, and willingness to travel for staffing as needed. Benefits details are provided for eligible employees.