Universal Banker: Client-Centric Service & Sales

Truist; Venice (AR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

Paid vacation

Paid sick days

Paid holidays

Job summary

Truist is seeking a bank associate to provide timely completion of client transactions and accurate recordkeeping while delivering superior service. You will help clients understand digital banking tools and support outbound sales efforts.

The role emphasizes IRM activities, relationship building, and adherence to internal controls, with opportunities to grow knowledge through trainings and meetings.

Qualifications

• High school diploma or equivalent education.
• Two years teller/cash handling or client service experience.
• Six months of client relationship building or sales experience.
• Excellent interpersonal and communication skills; ability to interact with clients and prospects.

Responsibilities

• Provide a distinctive client experience with courteous conversation and transactions, with assistance for complex tasks.
• Educate clients on digital/self-service banking options (ATMs, Online, Mobile).
• Support sales by outbound calls and identifying client needs or opportunities.

Skills

Interpersonal skills

Communication

Customer service

Multi-tasking

Education

High school diploma

Tools

Microsoft Office

Branch automation software

Job description

Truist is seeking a bank associate to provide timely completion of client transactions and accurate recordkeeping while delivering superior service. You will help clients understand digital banking tools and support outbound sales efforts.

The role emphasizes IRM activities, relationship building, and adherence to internal controls, with opportunities to grow knowledge through trainings and meetings.