Client-Focused Universal Banker

Truist; New Bern (NC); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Paid vacation

Job summary

Truist is seeking a customer-focused associate to provide timely transaction processing and accurate records, aiming for superior service. You will help clients with digital and self-service banking solutions and assist with outbound outreach to identify opportunities and connect clients to the right branch team or specialist.

You will participate in the Retail Community Bank leadership routines, grow product knowledge, and adhere to controls and policies while supporting IRM initiatives and

Qualifications

• High school diploma or equivalent required.
• Two years teller, cash handling or client service experience.
• Six months of client relationship building or sales experience.
• Strong interpersonal and communication skills.
• Ability to use PC and branch software.

Responsibilities

• Provide a distinctive client experience to ensure a consistent service level by engaging clients with smiling, courteous conversation, and handling transactions.

Skills

Interpersonal communication

Multi-tasking

PC & software skills

Outbound calling

Relationship building

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Truist is seeking a customer-focused associate to provide timely transaction processing and accurate records, aiming for superior service. You will help clients with digital and self-service banking solutions and assist with outbound outreach to identify opportunities and connect clients to the right branch team or specialist.

You will participate in the Retail Community Bank leadership routines, grow product knowledge, and adhere to controls and policies while supporting IRM initiatives and