Unit Secretary & Patient Experience Advocate (Evenings)

Ochsner Health; Lafayette (LA); Presencial; USD 19 000 - 28 000; Tempo parcial

Resumo da oferta

Ochsner Health in Lafayette, LA is seeking an Admissions Clerk to support admit, discharge and transfer functions on the unit. You will manage reservations, answer phones, and promptly follow up on patient, family, and staff requests to ensure smooth operations.

Scheduled for M-F 7PM–11PM, the role requires a High School diploma and BLS certification within 90 days. Proficiency with EPIC and Windows, plus strong communication and organizational skills, are essential.

Qualificações

• High School diploma or equivalent required.
• Certification in Basic Life Support (BLS) within 90 days of hire.
• Strong data entry and computer skills with the ability to work independently.
• Effective verbal and written communication; professional demeanor.
• Familiarity with EPIC and hospital information systems.

Responsabilidades

• Provide clerical support for admit, discharge and transfer functions.
• Process reservations, answer phones, and follow up on patient and staff requests.
• Serve as Patient Experience Ambassador for the unit.
• Review EPIC reports to ensure unit charges are accurate.
• Communicate respectfully with patients and families and adapt to various populations.

Conhecimentos

Data entry

Verbal & written communication

Medical terminology

Organizational skills

Self-directed

Formação académica

High School diploma or equivalent

Ferramentas

EPIC software

Windows OS

Descrição da oferta de emprego

Ochsner Health in Lafayette, LA is seeking an Admissions Clerk to support admit, discharge and transfer functions on the unit. You will manage reservations, answer phones, and promptly follow up on patient, family, and staff requests to ensure smooth operations.

Scheduled for M-F 7PM–11PM, the role requires a High School diploma and BLS certification within 90 days. Proficiency with EPIC and Windows, plus strong communication and organizational skills, are essential.