Hospital Unit Secretary & Patient Experience Ambassador

ochsner; Lafayette (LA); Sur place; USD 21 000 - 30 000; Temps partiel

Résumé du poste

Ochsner in Lafayette, LA seeks an administrative assistant to support admit, discharge and transfer processes on the evening shift. You will handle reservations, phone duties and patient requests with a focus on timely service.

Must have a high school diploma, basic life support certification within 90 days, and strong data entry and communication skills; Epic chart review will be part of daily duties, with attention to patient privacy and accuracy.

Qualifications

• Requires a high school diploma or equivalent.
• Preferred healthcare experience; ability to navigate medical terminology.

Responsabilités

• Provides clerical support for the department.
• Responds to requests from patients, family, and staff and references to appropriate personnel as needed.
• Serves as Patient Experience Ambassador for the unit.
• Assesses EPIC chart reports to ensure proper unit charges.

Connaissances

Data entry

Communication

Windows

Time management

Formation

High School diploma or equivalent

BLS certification within 90 days

Outils

EPIC

Description du poste

Ochsner in Lafayette, LA seeks an administrative assistant to support admit, discharge and transfer processes on the evening shift. You will handle reservations, phone duties and patient requests with a focus on timely service.

Must have a high school diploma, basic life support certification within 90 days, and strong data entry and communication skills; Epic chart review will be part of daily duties, with attention to patient privacy and accuracy.