Neuro Unit Secretary: Patient Experience & Admin

Ochsner Health; New Orleans (LA); Presencial; USD 36 000 - 48 000; Tempo integral

Resumo da oferta

Ochsner Health in New Orleans is seeking a unit-based administrative professional to support admit, discharge and transfer functions on the assigned unit. You will process reservations, manage the phones, and follow up on patient, family, and staff requests in a timely manner while maintaining compassionate, accurate and compliant patient care support.

Requirements include a high school diploma, BLS certification within 90 days, strong data entry and communication skills, proficiency with EPIC

Qualificações

• High School diploma or equivalent required.
• Preferred healthcare experience.
• Certification in Basic Life Support (BLS) within 90 days of hire.

Responsabilidades

• Assists admit, discharge and transfer functions for the unit.
• Processes reservations, manages phones, and follows up on requests from patients, families and staff.
• Provides clerical support and acts as Patient Experience Ambassador.
• Reviews EPIC chart reports to ensure proper unit charges.
• Maintains professional communication and organization to support patient care.

Conhecimentos

Data entry

Verbal & written communication

Windows applications

Interpersonal skills

Medical terminology

Independent work

Organization & time management

Formação académica

High School diploma or equivalent

Ferramentas

EPIC

Descrição da oferta de emprego

Ochsner Health in New Orleans is seeking a unit-based administrative professional to support admit, discharge and transfer functions on the assigned unit. You will process reservations, manage the phones, and follow up on patient, family, and staff requests in a timely manner while maintaining compassionate, accurate and compliant patient care support.

Requirements include a high school diploma, BLS certification within 90 days, strong data entry and communication skills, proficiency with EPIC