Unit Secretary & Patient Experience Advocate

Ochsner Health; Crowley (LA); Presencial; USD 32 000 - 42 000; Tempo integral

Resumo da oferta

Ochsner Health in Crowley, LA seeks an Admissions Clerk to assist with admit, discharge and transfer processes, manage reservations, answer phones, and respond to patient and staff requests. You will interact with patients and families, ensure accurate data entry, and support the unit's daily operations in a fast-paced hospital setting.

Required: High School diploma or equivalent; BLS certification within 90 days; strong computer and Windows skills; excellent communication and organizational

Qualificações

• High school diploma or equivalent required.
• Certification in Basic Life Support (BLS) within 90 days of hire.
• Experience in the healthcare industry preferred.

Responsabilidades

• Provides clerical support for the department.
• Responds to requests from patients, family, and staff and refers to appropriate personnel as needed.
• Serves as Patient Experience Ambassador for the unit.
• Assesses EPIC chart reports to ensure proper unit charges.
• Adapts behavior to the specific patient population, including respect for privacy and communication style.
• Other related duties as required.

Conhecimentos

Data entry

Computer skills

Verbal communication

Medical terminology

Interpersonal skills

Organizational skills

Formação académica

High School diploma

Ferramentas

Windows applications

EPIC system

Descrição da oferta de emprego

Ochsner Health in Crowley, LA seeks an Admissions Clerk to assist with admit, discharge and transfer processes, manage reservations, answer phones, and respond to patient and staff requests. You will interact with patients and families, ensure accurate data entry, and support the unit's daily operations in a fast-paced hospital setting.

Required: High School diploma or equivalent; BLS certification within 90 days; strong computer and Windows skills; excellent communication and organizational