Unit Secretary — Patient Care & Admin Support

2810 Brigham and Women's Faulkner Hospital, Inc.; Boston (MA); On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Holiday rotation

Weekend shifts

Job summary

2810 Brigham and Women's Faulkner Hospital, Inc. is seeking a Unit Secretary to support the Patient Care Team. The role involves answering phones, coordinating tests and schedules, maintaining medical records, and assisting with discharges and admissions to ensure efficient unit operation.

Qualifications include a high school diploma or GED with an Associate's degree preferred, plus 1–2 years of medical or customer service experience. Strong communication and organizational skills are essential.

Qualifications

• Education: High School Diploma or equivalent; Associate degree preferred.
• Experience: 1–2 years in medical/customer service setting preferred.
• Computer skills: Microsoft Office knowledge recommended.

Responsibilities

• Answer unit phones and route messages to appropriate staff.
• Schedule patient tests, appointments, and coordinate discharges/transfers.
• Maintain patient records and support unit operations and supplies.

Skills

Communication skills

Interpersonal skills

Teamwork

Customer service

Medical terminology

Education

High School Diploma or GED

Associate's Degree preferred

Job description

2810 Brigham and Women's Faulkner Hospital, Inc. is seeking a Unit Secretary to support the Patient Care Team. The role involves answering phones, coordinating tests and schedules, maintaining medical records, and assisting with discharges and admissions to ensure efficient unit operation.

Qualifications include a high school diploma or GED with an Associate's degree preferred, plus 1–2 years of medical or customer service experience. Strong communication and organizational skills are essential.